Financial Aid Appointment Request Form

Our office is not currently able to accept visitors or incoming phone calls, but we will be happy to connect with you via email, Zoom, or a scheduled phone call.

Our staff is available to answer emails from 8:30am – 5:00pm Monday – Friday. Our email address is finaid@finaid.umass.edu.

To schedule a Zoom conversation or a phone call with one of our staff members, please fill out and submit this form. You will receive an email confirmation with the date and time of your appointment as soon as your appointment is scheduled.

Thank you!

First Name *

Middle Initial or Name

Last Name *

Email Address *

Is this the same email address that we can reach you on for a Zoom call? If no, click Other below and enter an alternate email address. *

Yes

Other

Alternate Email Address

Are you the student or parent? *

Parent

Student

Other

Other (Please enter the student's first and last name as well)

If you're a parent, please enter the student's first and last name.

What is your phone number? *

What is the student's Student/SPIRE ID #? It is 8 digits long. *
If unknown, enter all 0's.

In the next 5 business days, when are you available? Please select all that apply.
Note: these are in Eastern Standard Time (GMT-4:00).

Would you prefer a call via Zoom or Phone? Please make sure you have entered your Zoom email or Phone number above. *

Phone

Zoom

Either is fine.

If you would like to receive a Zoom call from us, please make sure you have downloaded the Zoom app from zoom.us/download onto your computer or via the App Store / Google Play Store on your mobile device. Additionally, please make sure your device has a microphone and speakers. After downloading Zoom, you can opt to do a test run to make sure these are functioning properly.

What topics or questions would you like to discuss?*